1. Introduction

This Privacy Policy aims to inform users of the website www.my-rfid-store.com about how their personal data is collected, used and protected by Biotime Biometrics.

Biotime Biometrics is committed to processing personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Data Controller

Biotime Biometrics
SAS – RCS Roanne 493 387 955
71 rue Clément Ader, 42153 Riorges, France
VAT number: FR40493387955
Email: contact@my-rfid-store.com
Phone: +33 4 82 82 97 97

3. Data Collected

The personal data collected may include:

  • Identity: first name, last name; business name and invoicing information for business orders, including the VAT number where provided
  • Contact details: email address, phone number, postal address
  • Order data: products, amount, order history
  • Payment data (processed via secure payment providers)
  • Customer account data (WooCommerce)
  • Browsing data: IP address, cookies, logs
  • Data submitted via forms (contact, support)

4. Purposes of Processing

  • Order processing, delivery and after-sales service
  • Customer account management
  • Responding to inquiries
  • Invoicing and legal obligations
  • Website security and fraud prevention
  • Traffic analysis (Google Analytics), with your consent
  • Google Ads campaign measurement when the relevant tags are used, with your consent

5. Legal Basis

  • Performance of a contract (orders)
  • Legal obligations (accounting, invoicing)
  • Legitimate interest (security, service improvement)
  • User consent (non-essential cookies)

6. Data Recipients

Personal data may be shared with the following service providers:

  • Hosting provider: OVH
  • Payment: Crédit Agricole / Up2pay for card payments and banks for bank transfers; providers act according to the payment method selected at checkout
  • Shipping providers: DHL, DPD
  • Analytics: Google Analytics (Google)
  • Security: Google reCAPTCHA v3

7. Data Retention

  • Invoices and accounting records: 10 years for accounting obligations. Other order data is retained as necessary for performance of the contract, support and claims, then archived where legally justified.
  • Customer accounts: duration of activity + archive period
  • Contact requests: up to 3 years
  • Cookie consent choices: 180 days. Session and cart cookies have their own operating lifetime; third-party tracker duration depends on the service authorised.

8. Security

Biotime Biometrics implements appropriate technical and organizational measures to protect personal data. However, no data transmission over the Internet is completely secure.

9. User Rights

In accordance with GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Withdrawal of consent at any time for processing based on consent, without affecting earlier lawful processing

You can exercise your rights by contacting:
contact@my-rfid-store.com

You also have the right to lodge a complaint with your local data protection authority.

10. Cookies

The website uses cookies to:

  • Ensure proper functionality
  • Measure traffic (Google Analytics)
  • Improve user experience

The banner lets you accept all, reject all or choose analytics, external services and advertising measurement separately. Declining optional services does not prevent browsing or using the cart. Choices are stored for 180 days, and a record is kept to document consent.
Change my cookie choices

11. Third-party Services

Some services used on the website may involve data transfers outside the European Union, including:

  • Google (Analytics, reCAPTCHA)
  • Payment providers, depending on the method actually selected

These transfers are carried out in compliance with applicable regulations.

12. Updates

This Privacy Policy may be updated at any time. The version in force is the one published on the website.